Privacy Policy

Effective Date: December 1, 2025

CNP Procare Inc., doing business as Happy Shoes and more (“we,” “our,” or “us”), values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including information related to SMS communications.

Information We Collect

• Name
• Phone number
• Email address
• Mailing address
• Appointment and order-related information
• Medical or footwear service–related information provided voluntarily by the customer, limited to what is necessary for service fulfillment

How We Use Personal Information

We use personal information solely for legitimate business and service-related purposes, including:

• Scheduling and confirming appointments
• Providing order status, pickup, or delivery notifications
• Responding to customer service inquiries
• Requesting or confirming required documentation
• Communicating important service-related updates
• Complying with legal, regulatory, and healthcare-related requirements

We do not use personal information for unsolicited marketing purposes.

SMS Communications

If you provide your mobile phone number and consent to receive SMS messages, we may send you text messages related to:

• Appointment reminders
• Order and delivery updates
• Pickup notifications
• Customer service responses
• Service or documentation follow-ups

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message.

SMS consent is not shared with third parties or affiliates.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share personal information only when necessary with:

• Service providers involved in fulfilling orders or services, and only to the extent required
• Regulatory or legal authorities when required by law

All such parties are required to maintain the confidentiality of your information.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, or misuse.

Your Privacy Choices

• You may opt out of SMS communications at any time by replying STOP
• You may contact us to update or correct your personal information
• You may request information about how your data is used

Contact Information

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.